The 12-String Challenge & Solution

September 01, 2016

10 comments



The Thalia Capo's unique, patented design is a complete rethinking of the guitar capo. It differs from other trigger style capos because its trigger action is actually reversed, with its lever arm turned around by 180 degrees. This means that you can squeeze the capo with your fretting hand in its natural position on the neck. As a bonus, this new design makes it easy for you to slide the capo up and down the neck while playing, expanding your creative playing possibilities.  We have also gone to great lengths to design a capo that will not take your guitar out of tune.  Our interchangeable fretpads allow you to match your fretboard radius and our teflon-infused fretpads ensure that the capo doesn't pull your guitar out of tune.

 

12-strings are a mixed bag...  For awhile, we had a lot of happy 12-string users and many that were not so happy.  First things first, we have a money back guarantee so you can always return our capos for a full refund if it is not working out for you.  That said, we have been working hard to make improvements so that our capos work well on ALL 12 strings.  When we started getting reports of issues, we went out and tested a bunch of 12'ers until we found some that consistently didn't work well with our capos. In fact, I bought a Taylor GA3-12 that seemed to hate our capos and then got to work figuring out a solution with that guitar as my guinea pig.  

After a lot of testing, we designed a new set of XL rubber fretpads (that should start shipping on 9/14) that are 2mm taller.  The result is higher tension.  This new set of XL fretpads solved the issue on my Taylor GA3-12 and on all of the 12'ers at my local Guitar Center too.  While we were waiting for the new fretpads to come in, we sent out a few that we had from the pilot run and so far we have had good results.  

However, the other day, I tried one of these new XL fretpad setups on an Ovation 12 string with heavy gauge strings and it did not have enough tension.  Almost, but just not enough.  So I then tested that capo and found that it was at the lower end of our acceptable spring tension range.   I then tried one at the upper end and it worked perfectly.  So the net net, is that I believe that this new solution coming out will solve the issue for the vast majority of 12-strings but probably not all.  For some, we will need to provide capos with more tension.  

With this in mind, we are working now on a HT (high tension) version of our capo for players that simply need more tension.  We are currently working on determining the exact amount of extra spring force that we will add to this HT version. We want to add enough but not too much.  

In the meantime, we suggest that if you are only intending to use our capos for a 12-string that you wait for this new version to be released.  For those of you who already purchased your capo specifically for a 12-string and have not been able to get it to work properly, you have three choices:

1) you can return your capo for a refund now and decide if you want to buy one again later when we figure it out

2) you can request a set of complimentary XL fretpads to be sent to you to try out (should become available to ship on 9/14)

3) you can request to have a capo with higher spring tension sent to you to try out (should be available to ship by 10/17)

Thanks for your support as we work to create a better 12-string capo. 

Please contact support@thaliacapos.com if you would like to do one of these options.

Thanks

Chris




Chris Bradley
Chris Bradley

Author



10 Responses

Byron Shryock
Byron Shryock

December 02, 2016

I was planning on getting a capo for my Peavey 12-string till I read this article. I was going to use my 20% off coupon but it is only good for 2 weeks and your 12-string capo doesn’t come out till 10/17. If your XL pads are compatible with my 12-string I could order a capo with those pads.

Stan Orr
Stan Orr

November 24, 2016

Do you know how the capo works on a Taylor 8 string baritone? Medium strings, and nothing so far works without a vice grip like tightening that messes with the intonation.
Thx

Ray Brazeau
Ray Brazeau

November 18, 2016

Chris I have a Taylor 456ce sl td 12 string reading your artical i see you are resolviing problems with 12 string are these problems resolved yet or should i still wait a little longer also capo would be back and forth from 6 to 12 string but main purpose for 12 string any recommdations Your Help Please

PickerDad
PickerDad

September 30, 2016

Engineer to Engineer, wouldn’t it make more sense to select higher tension capos from your regular production, mark them somehow, and pick from the high-tension group for 12-strings? Then you still have just one product to make, promote, document, and manage. I’ve seen it myself where the cost of having extra variants sank the whole product. Keep your costs down! Lower cost = lower prices. Well actually not-higher costs = not higher prices.

Dale hoover
Dale hoover

September 26, 2016

I have 12 string ovation legend and a 12 string marten, 6 string taylor 210, 6 string big body epiphone. let meknow when you feel more comforble with the 12 string capo . I’m lousy on the computer. can I get a phone number so I can order by phone. my number is 559 799 2143

Delbert Napageak
Delbert Napageak

September 26, 2016

hello,
1st of all Love the Capo. Although its a great Capo it doesnt work well with my 12 string acoustic guitar. Tried all the attachments that you sent, but it works great with a 6 string guitar. Is there any other attatchments that I can buy?

John
John

September 17, 2016

I have a 1973 Ibanez 12 string that needs a high tension capo. I haven’t found a good capo yet for that guitar, so maybe you guys are on to something good. Look forward to buying and trying one out.

Bob McGinn
Bob McGinn

September 02, 2016

So glad I saw this. My Takamine 12 has this problem. So, email has been sent requesting the XL fretpads. This is the only downside I’ve seen to these capos. Other than my 12, they work great. I’ve bought 2 of them!

Chris Bradley
Chris Bradley

September 01, 2016

Hi Rich, The fretpads used for the 12 strings that we are talking about are made of rubber which does conforms to the strings. We do also make the harder teflon fretpads but those are not recommended for 12-strings. Thanks!

Rich Wymore
Rich Wymore

September 01, 2016

Why not make the insert out of a softer material so it can conform to the different sized strings that are next to each other on a 12?? Not an engineer, but have a ton of life experiences in the mechanical realm…

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