If you are getting string buzz or you do not know which fretpad to use on your specific guitar because it is not listed in our fretboard radius database, then we recommend taking the following steps:
Step 1: Start with the 12" fretpad that is preinstalled on your capo... If you get buzzing on the low E string, then your guitar likely has a fretboard radius that is smaller than 12"; so change to the 10" fretpad and test again. If there is still buzzing on the low E then drop it down again to the 9.5" and continue using this method until you find the one that works best.
If on the other hand, you are get buzzing on the D or G strings, then your guitar likely has a fretboard radius that is larger than 12"; so swap out the insert for the 15" and test again. If there is still buzzing on the D or G, then increase the radius to the 16" or to the C and try again until you find the one that works best.
Step 2: If you still get buzzing on the 1st or 2nd fret; or no matter what fretpad you try, you are still not able to get a crystal clear tone, then you will need to use our XL fretpads. Certain guitars do require more tension than others. These include guitars with thinner than average necks, guitars with compound radius fretboards, and 12-string or 8-string guitars with octave strings. Please contact firstname.lastname@example.org to get a set of XL fretpads.