We want all of our customers to have the best experience possible with Thalia products, but we understand things happen. To help make the return process as smooth as possible, please refer to the information below, and decide which type of return best suits your needs.
Most customers love our products, but we realize they aren’t for everyone. If you are not satisfied with your Thalia product, we offer a product refund within 30 days of the initial purchase for the costs of shipping. To start a return contact firstname.lastname@example.org.
If you are not satisfied with your Thalia Capo, you are free to exchange it for another capo of equal value within 30 days of the initial purchase for the costs of shipping. To start an exchange contact email@example.com
Thalia Capos offers a lifetime mechanical warranty. If your capo is broken, or is otherwise mechanically defective, we will repair or replace it for the cost of shipping. If you have a mechanical issue please contact us at firstname.lastname@example.org and we will get you a replacement in the mail right away!
The Thalia Team