Shipping Policy

Turnaround Time
Stock capos are shipped same day if ordered before 3pm, Monday through Friday.   Orders placed after 3pm on Friday will be shipped the following Monday.  Custom Shop capos will ship between 1-2 weeks depending on backlog and when you approve the proof.  

** Currently during this Holiday rush we are working as fast as possible but are several days behind.  We still expect to ship most orders within 3 days.


Carriers

We use the following carriers to deliver our orders:

USPS
FedEx

Order Tracking
We provide tracking numbers for all shipments.  Please login to your account to obtain your tracking number or check the ship notice that you will receive via email when we ship your order.  

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.