12-strings are a mixed bag... For awhile, we had a lot of happy 12-string users and many that were not so happy. First things first, we have a money back guarantee so you can always return our capos for a full refund if it is not working out for you. That said, we have been working hard to make improvements so that our capos work well on ALL 12 strings. When we started getting reports of issues, we went out and tested a bunch of 12'ers until we found some that consistently didn't work well with our capos. In fact, I bought a Taylor GA3-12 that seemed to hate our capos and then got to work figuring out a solution with that guitar as my guinea pig.
After a lot of testing, we designed a new set of XL rubber fretpads (that should start shipping on 9/14) that are 2mm taller. The result is higher tension. This new set of XL fretpads solved the issue on my Taylor GA3-12 and on all of the 12'ers at my local Guitar Center too. While we were waiting for the new fretpads to come in, we sent out a few that we had from the pilot run and so far we have had good results.
However, the other day, I tried one of these new XL fretpad setups on an Ovation 12 string with heavy gauge strings and it did not have enough tension. Almost, but just not enough. So I then tested that capo and found that it was at the lower end of our acceptable spring tension range. I then tried one at the upper end and it worked perfectly. So the net net, is that I believe that this new solution coming out will solve the issue for the vast majority of 12-strings but probably not all. For some, we will need to provide capos with more tension.
With this in mind, we are working now on a HT (high tension) version of our capo for players that simply need more tension. We are currently working on determining the exact amount of extra spring force that we will add to this HT version. We want to add enough but not too much.
In the meantime, we suggest that if you are only intending to use our capos for a 12-string that you wait for this new version to be released. For those of you who already purchased your capo specifically for a 12-string and have not been able to get it to work properly, you have three choices:
1) you can return your capo for a refund now and decide if you want to buy one again later when we figure it out
2) you can request a set of complimentary XL fretpads to be sent to you to try out (should become available to ship on 9/14)
3) you can request to have a capo with higher spring tension sent to you to try out (should be available to ship by 10/17)
Thanks for your support as we work to create a better 12-string capo.
Please contact firstname.lastname@example.org if you would like to do one of these options.
Today, we decided to make a change and will now include both Rubber & Teflon tuning kits with every capo. Previously, we were selling the rubber tuning kits as an accessory for $10. While this decision will certainly come at a cost to us, we have decided that we really want all of our customers to be able to try out both options and choose which option is best for their playing style. We debated making it a choice, but decided that that decision would mean that most people would never actually get to try both.
We hope that everyone sees this decision as a positive step in us trying to make the best capo that is truly adaptable to the playing styles of a wide range of players.
Thank you in advance for your support!
Chris, Thalia & Team
We are now accepting preorders for all of our 2.0 or 200 series capos! It has been a very long time in the making, but we are finally gearing up to ship. The 200 series is a huge upgrade over our 100 & 150 models; we have made updgrades to every aspect, from the mechanics, to the tunking kits, to our inlays and metal finishes. We redesigned it from the ground up based on user feedback to be the best capo ever. For more information on the upgrades in 2.0 please see the film on our site titled: 2.0 Upgrades
We have a limited supply at the moment, however we are in full production this week and expect to receive 5,000 units in the next 30 days. They will be coming in weekly and we will build what we can as they arrive. We expect a 1,000 units of gold and black chrome to arrive first, followed shortly by chrome. We will be building capos as they come in and will fulfill orders on a first in first out basis based on when you preorder. This said, we might not always have all finishes in stock, so we are quoting 4-6 weeks for delivery, but we are obviously shooting to get them out sooner than that!
We have also added a Custom Shop option for every capo! You can now get a name inlaid into any of our wood or shell inlays for an additional $35. We do have all inlay materials in stock now, so custom shop orders will be cut and prepared now and installed into the capos when we receive them, so the preorder delivery time estimate of 4-6 weeks is also true for custom shop orders. Here is a gallery of custom shop designs to check out for inspirations: Custom Shop Gallery
Thank you for your support!
Chris, Thalia & Team
We announced at NAMM that we expect to begin shipping our new model or the Thalia Capo 200 series at the end of February. We have already sold out of our remaining inventory of 150 models. So we are going to run a 50% OFF SALE on our “Almost Perfects” or B-Stock inventory to clear out our remaining 150 inventory and make way for 2.0. If you love your Thalia 150 capos, then this is a great time to get 1 or more additional capos at an unbelievably low price. Exotic wood capos starting at $24.99.
These B-Stock capos are what we call “Almost Perfects.” These are brand new capos that have passed every mechanical test and have a perfect inlay installed in them and come with the same mechanical warranty as our other capos. However, they failed our final Quality Control inspection process due to a small blemish or minor scratch on the metal finish. These capos come with a jewel case and a full sliding tuning kit and microfiber gig bag.
We launched a sweepstakes today and will be giving away 10 Thalia Capos during the month of October! Help us spread the word to your guitar player friends via your Social Networks and gain bonus entries into the contest. The first 5 will be given away at the end of next week so enter now!
You can sign up here! Good Luck!